Reference

Privacy Policy How We Handle Your Information

We collect what we need to run your account — your mobile number, payment details when you use bKash, Nagad, or Rocket, and session data that keeps you logged in.

Account data explainedPayment security coveredContact & deletion rightsCookie use detailed

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DATA SECURITY PRACTICE

How We Protect What You Share

We encrypt your password using industry-standard hashing so even our own team cannot retrieve the plain text. Payment data from bKash, Nagad, and Rocket transactions is stored with transaction references only; we do not hold your wallet PIN or password. Session cookies expire after 24 hours of inactivity, and login attempts from a new device trigger an OTP sent to your registered mobile number.

Password Encryption

Your password is hashed before storage, meaning we store a one-way mathematical representation rather than the password itself. If you forget it, we send a reset link; we cannot retrieve the original. This protects your account even if our database is accessed without authorization.

Payment Reference Logging

When you deposit via bKash, Nagad, or Rocket, we log the transaction ID and amount to match your deposit with your account balance. We do not store your wallet PIN, password, or full mobile-money account details. Withdrawal requests are verified by OTP before processing.

Cookie & Session Management

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable non-essential cookies in your browser; session cookies are required for login to work. Cookies expire after 24 hours of inactivity or when you log out manually.

Data Retention & Deletion

Transaction records are kept for six years to comply with financial-record standards. Login logs and session data are deleted after 90 days. If you request account deletion, we remove your personal data within 30 days, but transaction records required by regulation are archived in anonymized form.

What We Collect & Why

BB8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your mobile number, a password you set, and basic device information so we can verify login attempts and keep your session secure. If you deposit via bKash, Nagad, or Rocket, we log the transaction reference and the amount so

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we can credit your account and track withdrawal requests. We use cookies to remember your login state and language preference; you can disable non-essential cookies in your browser settings, though login functionality requires session cookies. We keep transaction records for six years as required by financial-record
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standards, and we keep login logs for 90 days to help resolve account-access disputes. Your personal data stays on servers located outside Bangladesh, in jurisdictions that permit online betting platforms; we do not share your mobile number or payment details with third-party marketing services. If you
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want to review what we hold, request a correction, or ask us to delete your account and associated data, contact our support team using the channels listed below. Access to BB8 depends on your local law and the eligible regions where the service is permitted. This
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policy applies to all account holders who access BB8 from supported regions; it does not apply to visitors who browse public pages without logging in. We update this policy when our data practices change; we will notify you by email or account message if a change
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affects your rights. By continuing to use BB8 after an update, you accept the revised terms. If you disagree with a change, close your account before the effective date and we will process your data under the previous version until deletion is complete.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about what we collect, want to request a copy of your data, or need to update your mobile number, our support team handles privacy requests every day. Reach us through live chat for account-data questions, email us for formal deletion requests, or check the FAQ section in your account dashboard for common privacy topics.

Live Chat Privacy Help Open the chat widget in your account dashboard and select Privacy Question from the topic menu. Our team will verify your account and answer questions about what data we hold, how long we keep it, and how to request changes. Available during Bangladesh daytime hours.

Email for Deletion Requests Send your request to our support email from the address linked to your account. Include your registered mobile number and a brief note explaining what you need — data review, correction, or full account deletion. We respond within three business days.

Account Dashboard FAQ Log in and navigate to Settings, then Privacy & Data. You'll find answers to common questions about cookies, payment-record retention, login-session duration, and how to disable marketing notifications. Most routine privacy tasks can be completed from this page without contacting support.

Common Questions About Your Data

We collect your mobile number, a password you create, and basic device information such as browser type and IP address. When you deposit or withdraw using bKash, Nagad, or Rocket, we log the transaction reference and amount to credit your account and process payouts.

Transaction records are kept for six years as required by financial-record standards. Login logs and session data are deleted after 90 days. If you close your account, we remove personal data within 30 days but retain anonymized transaction records where regulation requires it.

Yes. Contact our support team via live chat or email from your registered address and request a data review. We will send you a summary of your account data, transaction history, and login records within five business days of verifying your identity.

We do not share your mobile number or payment details with third-party marketing services. Payment processing involves our payment partners, who handle bKash, Nagad, and Rocket transactions securely. We do not sell your data to external advertisers or data brokers.

Email our support team from your registered address and request account deletion. We will close your account and remove personal data within 30 days. Transaction records required by financial regulation are kept in anonymized form, but all identifiable account details are deleted.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable non-essential cookies in your browser settings, but session cookies are required for login functionality. Cookies expire after 24 hours of inactivity or when you log out.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy Policy How We Handle Your Information

How We Protect What You Share

Password Encryption

Payment Reference Logging

Cookie & Session Management

Data Retention & Deletion

How to Reach Us About Your Data

Common Questions About Your Data

01 What personal information does BB8 collect when I open an account?

02 How long does BB8 keep my transaction history and login records?

03 Can I request a copy of the data BB8 holds about me?

04 Does BB8 share my mobile number or payment details with third parties?

05 How do I delete my account and remove my personal data from BB8?

06 What cookies does BB8 use and can I disable them?

Privacy Policy

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